Wheelchairs, electric mobility scooters, and Segways used for mobility are always welcome. Manually operated wheelchairs are available to borrow at RAM and Wustum reception on a first-come, first-serve basis.

One large accessible elevator is located on the first and second floors at RAM near the restrooms. A smaller elevator is located on the first and second floors in Gallery Four (Ruffo Gallery) and Gallery Five (Schumann Gallery). All elevators access the same floors.

Wustum does not have an elevator, which limits some visitors to the first floor galleries. The museum photographs all works on the second floor and displays them on a monitor inside the first floor galleries for viewing.

RAM’s and Wustum’s main entrances have an automatic door opener.

All staircases have handrails.

Benches and chairs are provided throughout public spaces in both the museums.

Service animals and service animals-in-training are welcome inside both museums. The animal must always be under physical or voice control of the handler and follow all other museum policies. Animals whose sole function is to provide emotional support, comfort, therapy, and companionship are not considered service animals and therefore are not allowed in the museum.

Braille is included on signage designating floors and rooms at RAM.

Light levels in some galleries are intentionally low for art preservation, which some visitors may find visually challenging.

For the safety of visitors and the artwork, please do not touch the works. Some exhibitions include tactile samples of materials found throughout the gallery spaces, which are labeled separately from others works on display and may be touched.

Children under the age of 12 must be accompanied by an adult at all times and are not admitted without adult supervision. Up to three children under the age of 12 can enter RAM for free with paid adult admission.

Food and drinks, including water, are not allowed in the galleries at either museum. Please leave these with reception staff. Water fountains are located near the bathrooms on both floors at RAM.

Please leave backpacks and large bags with reception staff. Medical and small diaper bags are permitted.

Do not enter restricted or non-public areas, which includes stepping beyond barriers or onto platforms.

Do not run, jump, or roughhouse in the galleries or climb on pedestals.

Do not smoke, vape, or chew tobacco inside the museum.

Verbally abusive, harassing, discriminatory, or threatening statements or behavior toward RAM staff, volunteers, and guests is prohibited.

RAM and Wustum reserve the right to refuse or revoke the admission, without refund, of any person whose conduct opposes these guidelines.